FAMILY FOOTPRINTS

Executive Summary

With the goal of shaping a transformative digital mobile app for parents to assist them in documenting their child's growth for Family Footprints, I spearheaded UX design and research. The sprint involved comprehensive user research, prototyping, and evaluation. I collaborated with stakeholders to define the project's scope and strategic direction. Through market analysis and empathetic interviews, I synthesized insights into a Low-Fidelity prototype. Iterative usability tests refined the design, culminating in a polished Final Interactive Prototype. This journey highlighted my professional goals, showcasing my ability to define scope, harness strengths, and present a holistic UX case study for my portfolio.

Project Highlights

  • My role: UI/ UX Designer

  • HCD Methods: Design Sprint, Directed Storytelling/ Research Interviews, Kano Analysis, Persona Development & Strategy Statement, Digitized Architectural Diagram, Low & High-Fidelity Wireframes, User Testing, Interactive Mobile App Prototype, and Client Presentation Video & Deck

Deliverables

RESEARCH

Storytelling Insights: Journeying into Minds with Directed Research Interviews

Directed Storytelling/ Research Interviews conducted over Zoom

Top 5 Quantitative Takeaways:
Scale: 0-10 (10 is very important)

  • 10.0- Has to be on a phone for ease of use.

  • 10.0- App needs to be both IOS and Android compatible

  • 9.6- Looking back on child milestones/ videos/ photos/ etc is main priority

  • 9.0- Users imagined it would be a frequently used app by new parents

  • 8.6- The process of parental reflections is barrier but result/ gift is amazing

Designing for Desire:
Feature Concepts Aligned with Kano Insights

Top 3 Resulting Performance/ Attractive Features:

  • The feature would allow you to record video and take photos of your child's milestones/ memories for yourself or child to view later.

  • The feature would allow you to have suggested daily prompts, provided by the app, for recording milestones through text, photos, or videos.

  • The feature would allow you to create 1 account to share with your family. You can create multiple users in a single account like "Mom/ Parent 1", "Dad/ Parent 2" to be able to tag all stories and content from different perspectives to revisit later. (IE dads journey, moms journey, etc.)

DESIGN

Strategy through A Persona:
Crafting A Clear and Focused Statement

Strategy Statement:
My user group is parents who want to find a reliable and consistent way to document the journey of raising children. They wish to feel supported and successful in documenting the journey of raising children.

I will do this by creating a user friendly tracking system entitled Family Footprints and gaining a reputation with the parents through strong engagement and motivation/ assistance.

As a result, I hope to see a change in the future number of parent/ children footprint entries. “

Visualizing the Future:
Digital Architectural Diagram Design

Digitized Architectural Diagram created on Figma

Sketching Possibilities:
Exploring Ideas Through Low-Fidelity Wireframes

Enhanced Design Visualization:
Annotated High Fidelity Wireframe Exploration

OUTCOME

Engaging App Vision:
Exploring An Interactive Mobile Prototype

REFLECTION

Being one step closer to the introduction of the Family Footprints new mobile app is a significant step towards helping parents track their child's growth and development. This user-friendly app will succeed in capturing precious memories and experiences and will offer a wide range of user centric features. This innovative app will bring a valuable tool to parents that will help them feel supported and successful.